TERMS AND CONDITIONS OF USE

Last updated: July 1, 2026

1. ACCEPTANCE OF TERMS

Welcome to ÉZE Ecommerce. By accessing, browsing, or making purchases through this website, you agree to comply with these Terms and Conditions, as well as our Privacy Policy.

If you do not agree with any of these conditions, we recommend that you refrain from using our services.

2. MERCHANT INFORMATION

This website is operated by:

ÉZE Ecommerce

Email: contacto@ezemoda.com

Address: cra 89 # 35-51 Apt 612 Tower 3

Country: Colombia

3. PRODUCTS AND AVAILABILITY

ÉZE Ecommerce sells shoes, bags, and related accessories.

We strive to display products as accurately as possible. However, colors, textures, and visual details may vary slightly depending on the device used by the customer.

Product availability is subject to existing inventory at the time of purchase.

4. PRICES

All prices published on the website are expressed in the currency indicated during the purchase process.

ÉZE Ecommerce may modify prices, promotions, or discounts at any time without prior notice. Changes will not affect orders that have already been confirmed and paid for.

5. ORDERS AND PAYMENTS

By placing an order, the customer declares that the information provided is true and complete.

Payments are processed through authorized providers and secure payment platforms. ÉZE Ecommerce does not store complete credit or debit card information.

Payment confirmation does not automatically imply final acceptance of the order. In exceptional cases involving inventory errors, fraud, or inconsistencies in the information provided, the order may be canceled and the payment refunded.

6. SHIPPING

Delivery times are estimates and may vary due to external factors such as carriers, weather conditions, or events beyond our control.

The customer is responsible for providing a correct and updated delivery address.

7. EXCHANGES AND RETURNS

Requests for exchanges or returns will be subject to applicable legislation and the exchange policy published by ÉZE Ecommerce.

The buyer will have 30 days to request an exchange due to manufacturing defects or sizing issues.

The purchase invoice must be presented. Refunds are not provided.

Products must be kept in appropriate condition, without signs of misuse, and with their original tags when applicable.

8. USER ACCOUNTS

Users may create an account using email or third-party authentication services such as Google when available.

Users are responsible for maintaining the confidentiality of their credentials and for all activities carried out through their account.

9. INTELLECTUAL PROPERTY

All content on the website, including images, photographs, logos, designs, texts, graphics, and trademarks, is the property of ÉZE Ecommerce or their respective owners and is protected by applicable intellectual property laws.

Reproduction, distribution, or use without prior written authorization is prohibited.

10. LIMITATION OF LIABILITY

ÉZE Ecommerce does not guarantee that the website will be free of errors or uninterrupted.

In no event shall we be liable for indirect, incidental, or consequential damages arising from the use or inability to use the website or the purchased products.

11. THIRD-PARTY LINKS

The website may contain links to third-party services or platforms. ÉZE Ecommerce does not control or assume responsibility for the content, policies, or practices of such external websites.

12. PRIVACY

The processing of personal data is carried out in accordance with our Privacy Policy published on the website.

13. MODIFICATIONS

ÉZE Ecommerce may update these Terms and Conditions at any time. Modifications will become effective upon publication on the website.

14. GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Colombia.

15. CONTACT

If you have any questions about these Terms and Conditions, you may contact us through:

Email: contacto@ezemoda.com

© [2026] ÉZE Ecommerce. All rights reserved.